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Live Webinar: Fundamentals of First-Party Consumer Collections

Fundamentals of First-Party Consumer Collections

Learn to effectively communicate with a consumer in a unique situation and how to use specific tools for those in temporary circumstances. Most of us were hired to do a job that was not labeled as debt collector.

Live Webinar June 16, 2021 1:00pm EST

CPE credit available

OnDemand Course: Modern Communication Dos and Don'ts for Debt Collection

Modern Communication Dos and Don'ts for Debt Collection

Identify the benefits, pitfalls, and considerations that you must address when creating policies and procedures for modern communication.Consumers today expect that companies, including debt collection companies, can...

OnDemand Course: Pre-Suit Collection Strategies

Pre-Suit Collection Strategies

Understand how to perform the necessary initial steps when credit is extended in order to increase the likelihood of successful collections later.Many companies extend credit to their customers or other companies with...

OnDemand Course: Email Collections: Do's and Don'ts

Email Collections: Do's and Don'ts

Learn the do's and don'ts of using emails in collections.Many collection attorneys fail to monitor and regulate the use of email in their practice. This program will help identity the laws that regulate emails in...

OnDemand Course: Using Social Media in Collections

Using Social Media in Collections

Learn how you can use social media to skip trace while staying compliant with specific regulations.The purpose of this material is to inform collection professionals on how to use social media to skip trace prejudgment...

OnDemand Course: Fundamentals of First-Party Consumer Collections

Fundamentals of First-Party Consumer Collections

Learn to effectively communicate with a consumer in a unique situation and how to use specific tools for those in temporary circumstances.Most of us were hired to do a job that was not labeled as debt collector.

Available as OnDemand Course, MP3 Download

OnDemand Course: The FDCPA Bible: Knowing Your Rights and Avoiding Litigation

The FDCPA Bible: Knowing Your Rights and Avoiding Litigation

Gain an understanding of the rules and limitations under the FDCPA and commonly litigated issues.Debt collectors remain at the center of litigation and regulatory scrutiny, and this scrutiny is likely to increase as a...

Available as OnDemand Course, MP3 Download

OnDemand Course: How to Spot a Bankruptcy Sooner Than Later

How to Spot a Bankruptcy Sooner Than Later

Learn how to identify the early signs of bankruptcy and implement tactics to mitigate risk and exposure to bad debt loss.This topic will benefit anyone who manages the Accounts Receivable asset and its risk of bad debt...

Available as OnDemand Course, MP3 Download

OnDemand Course: Collection Ethics

Collection Ethics

Understand the latest laws, strategies, and ethical challenges concerning communications with borrowers and debtors.Debt collectors remain at the center of litigation and regulatory scrutiny, and this scrutiny is likely...

Available as OnDemand Course, MP3 Download

CLE credit available

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